共情能力在儿科护士职业认同感与临床沟通能力间的中介效应分析

doi:10.3761/j.issn.1672-9234.2023.07.003

摘要/Abstract

摘要：

目的探讨职业认同感、共情能力对儿科护士临床沟通能力的影响。方法 2021年7月—8月，采用便利抽样法，选取河南省某三级甲等儿童医院798名儿科护士作为研究对象。应用护士临床沟通能力量表、Jefferson共情量表、护士职业认同感量表进行问卷调查。结果儿科护士临床沟通能力、职业认同感、共情能力得分分别为（97.43±10.92）分、（117.63±20.89）分、（125.00±12.23）分；相关分析显示，儿科护士职业认同感、共情能力、临床沟通能力三者间均呈正相关（P<0.001）；儿科护士职业认同感通过共情能力对临床沟通能力产生间接作用（间接效应值为0.306），占总效应的46.73%。结论通过提高儿科护士职业认同感和共情能力，可以提高临床沟通能力，为护理管理者制订提高儿科护士临床沟通能力的管理策略提供理论支持。

关键词: 医院, 儿科, 护士, 共情, 临床沟通能力, 职业认同感

Abstract:

Objective To investigate the status of clinical communication ability of pediatric nurses and analyze the influence of professional identity and empathy on clinical communication ability. Methods From July to August 2021，798 pediatric nurses were recruited from a tertiary A children’s hospital in Henan Province by convenience sampling method. Nurse Clinical Communication Ability Scale，the Jefferson Scale of Empathy-Health Professionals，and Professional Identity Scale for Nurse were used for investigation. Results The total scores of clinical communication ability，professional identity and empathy of pediatric nurses were（97.43±10.92） points，（117.63±20.89） points，and （125.00±12.23） points，respectively. Correlation analysis showed that professional identity，empathy ability and clinical communication ability of pediatric nurses were significantly positively correlated（P<0.001）. The mediating effect analysis showed that empathic ability played a partial mediating role between professional identity and clinical communication ability，accounting for 46.73% of the total effect. Conclusion Clinical communication ability can be improved by improving professional identity and empathy ability of pediatric nurses. This study provides evidence for pediatric nursing managers to develop management strategies to further improve clinical communication ability of pediatric nurses.

Key words: Hospitals, Pediatric, Nurses, Empathy, Clinical communication skills, Professional identity

武园园, 石彩晓, 弓高云, 侯淑肖, 付雪连. 共情能力在儿科护士职业认同感与临床沟通能力间的中介效应分析[J]. 中华护理教育, 2023, 20(7): 784-789.

WU Yuanyuan, SHI Caixiao, GONG Gaoyun, HOU Shuxiao, FU Xuelian. Pathway analysis of the influence of professional identity and empathy on clinical communication ability[J]. Chinese Journal of Nursing Education, 2023, 20(7): 784-789.

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