Chinese Journal of Nursing Education >
Practice of optimizing management of cataract day ward based on patient experience
Twelve nurses took turns to experience the process from admission to discharge by acting as the cataract patients. After the experience,they reported their feelings as a cataract patient. Problems were analyzed and measures were proposed. The proposed measures included optimizing the treatment process and health education contents,and strengthening the humanistic care. The waiting time and satisfaction level of 100 patients were compared before and after the optimizing measures. The optimal management can reduce the waiting time of patients and improve their satisfaction level.
Yu-lu MA , Ran-ran HUANG , Xiao-xiao JIN , Wei-na MA . Practice of optimizing management of cataract day ward based on patient experience[J]. Chinese Journal of Nursing Education, 2020 , 17(8) : 747 -750 . DOI: 10.3761/j.issn.1672-9234.2020.08.017
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