ISSN 2097-6054(网络) ISSN 1672-9234(印刷) CN 11-5289/R
主管:中国科学技术协会 主办:中华护理学会
出版:中华护理杂志社
收录:中国科学引文数据库(CSCD)来源期刊
   中国期刊全文数据库
   中国核心期刊(遴选)数据库
   Scopus
职业成长与发展研究

护士经历工作场所负性行为的现状及影响因素研究

  • 朱祎容 ,
  • 李茜 ,
  • 王丽竹 ,
  • 封秀琴 ,
  • 郭晶晶
展开
  • 310009 杭州市 浙江大学医学院附属第二医院
朱祎容,女,本科,主管护师,E-mail:yirongzhu@zju.edu.cn

收稿日期: 2024-04-24

  网络出版日期: 2024-10-24

基金资助

浙江省教育厅一般科研项目(Y202148219)

Investigation and influencing factors of workplace negative behavior among clinical nurses

  • Yirong ZHU ,
  • Qian LI ,
  • Lizhu WANG ,
  • Xiuqin FENG ,
  • Jingjing GUO
Expand

Received date: 2024-04-24

  Online published: 2024-10-24

摘要

目的 了解护士经历工作场所负性行为的现状及其影响因素,为改善护士工作环境、提升护士职业健康水平提供依据。方法 采用多阶段抽样法,于2023年11月—12月选取来自28个省份63所公立医院的4 484名护士作为调查对象,应用一般资料调查表、中文版负性行为问卷、中文版大五人格问卷第二版神经质维度、简易应对方式问卷、护理组织氛围量表、中文版领悟社会支持量表同伴支持分量表、丹尼森组织文化量表参与性与一致性特质对其进行调查。结果 共回收有效问卷4 325份,有效问卷回收率为96.45%。共有19.86%(859/4 325)的护士经历过工作场所负性行为。Logistic回归分析结果显示,职称为中级或高级(以初级为参照)、职务为科(总)护士长或(副)护士长(以无职务为参照),以及神经质、消极应对、护理组织氛围、同伴支持、参与性与一致性特质水平是护士经历工作场所负性行为的影响因素(P<0.05)。结论 工作场所负性行为在护士群体中的发生率较高。职称较高者、中层管理者、神经质与消极应对水平较高者,以及对感知的护理组织氛围、同伴支持、组织文化参与性与一致性特质水平较低者更频繁经历工作场所负性行为。护理管理者应当关注重点人群,注重组织文化、氛围建设,促进积极的同事关系和支持网络的形成,降低护士经历工作场所负性行为的可能性。

本文引用格式

朱祎容 , 李茜 , 王丽竹 , 封秀琴 , 郭晶晶 . 护士经历工作场所负性行为的现状及影响因素研究[J]. 中华护理教育, 2024 , 21(10) : 1230 -1236 . DOI: 10.3761/j.issn.1672-9234.2024.10.013

Abstract

Objective To understand the current status and influencing factors of nurses’ experiences with negative behaviors,and to provide a basis for improving nurses’ working environment and enhancing their occupational health. Methods Using a multi-stage convenient sampling method,a survey was conducted among 4 484 nurses from 63 public hospitals in 28 provinces from November 2023 to December 2023. The participants were investigated using the general information questionnaire,the Chinese version of Negative Acts Questionnaire Revised,the neuroticism dimension of the Big Five Inventory-2,the Simplified Coping Style Questionnaire,the Nursing Organizational Climate Scale,the peer support dimension of the Chinese version of the Perceived Social Support Scale,and the participation and consistency dimensions of the Organizational Culture Scale. Results A total of 4 325 valid questionnaires were collected,with a recovery rate of 96.45%. Among them,19.86%(859/4 325) of nurses had experienced negative behaviors. Logistic regression analysis showed that intermediate or senior professional titles(compared to junior titles),positions as head nurses or deputy head nurses(compared to no position),neuroticism,passive coping,nursing organizational climate,peer support,and levels of participation and consistency were influencing factors for nurses’ experiences with negative behaviors(P<0.05). Conclusion The incidence of nurses’ experiences with negative behaviors is relatively high. Nurses with higher professional titles,middle-level managers,those with higher neuroticism or passive coping levels,and those with lower perceived nursing organizational climate,peer support,and levels of participation and consistency are more likely to experience negative behaviors. Nursing managers should focus on key groups,emphasize organizational culture and climate construction,promote positive colleague relationships and the formation of support networks,and reduce the likelihood of nurses experiencing negative behaviors.

参考文献

[1] Einarsen S, Hoel H, Zapf D, et al. The concept of bullying at work:the European tradition[M]. London: Taylor & Francis,2003:3-30.
[2] Brewer KC, Oh KM, Kitsantas P, et al. Workplace bullying among nurses and organizational response:an online cross-sectional study[J]. J Nurs Manag, 2020, 28(1):148-156.
[3] Serafin L, Sak-Dankosky N, Czarkowska-P ? czek B. Bullying in nursing evaluated by the Negative Acts Questionnaire-Revised:a systematic review and meta-analysis[J]. J Adv Nurs, 2020, 76(6):1320-1333.
[4] Peng J, Luo HF, Ma Q, et al. Association between workplace bullying and nurses’ professional quality of life:the mediating role of resilience[J]. J Nurs Manag, 2022, 30(6):1549-1558.
[5] Jiao R, Li JP, Cheng N, et al. The mediating role of coping styles between nurses’ workplace bullying and professional quality of life[J]. BMC Nurs, 2023, 22(1):459.
[6] Shen Hsiao ST, Ma SC, Guo SL, et al. The role of workplace bullying in the relationship between occupational burnout and turnover intentions of clinical nurses[J]. Appl Nurs Res, 2022, 68:151483.
[7] Lever I, Dyball D, Greenberg N, et al. Health consequences of bullying in the healthcare workplace:a systematic review[J]. J Adv Nurs, 2019, 75(12):3195-3209.
[8] Johnson AH, Benham-Hutchins M. The influence of bullying on nursing practice errors:a systematic review[J]. AORN J, 2020, 111(2):199-210.
[9] 荀洪景, 刘化侠, 田芝丽. 负性行为问卷中文版信度、效度初步检验[J]. 中国护理管理, 2012, 12(6):21-24.
[9] Xun HJ, Liu HX, Tian ZL. A Preliminary reliability and validity study of the Chinese version of the Negative Acts Question-naire revised[J]. Chin Nurs Manag, 2012, 12(6):21-24.
[10] Notelaers G, Einarsen S. The world turns at 33 and 45: defining simple cutoff scores for the Negative Acts Question-naire-Revised in a representative sample[J]. Eur J Work Organpsy, 2013, 22(6): 670-682.
[11] Zhang B, Li YM, Li J, et al. The Big Five Inventory-2 in China:a comprehensive psychometric evaluation in four diverse samples[J]. Assessment, 2022, 29(6):1262-1284.
[12] 解亚宁. 简易应对方式量表信度和效度的初步研究[J]. 中国临床心理学杂志, 1998, 6(2):53-54.
[12] Xie YN. A preliminary study on reliability and validity of Simplified Coping Style Scale[J]. Chin J Clin Psychol, 1998, 6(2):53-54.
[13] 贺利平, 李秋洁, 满晶. 护理组织氛围量表的编制及其信度、效度检验[J]. 中华现代护理杂志, 2011, 17(8):873-875.
[14] 汪向东, 王希林, 马弘. 心理卫生评定量表手册(增订版)[M]. 北京: 中国心理卫生杂志社,1999:127-130.
[15] Denison DR, Mishra AK. Toward a theory of organizational culture and effectiveness[J]. Organ Sci, 1995, 6(2):204-223.
[16] 李敏. 丹尼森组织文化理论在护理文化中的应用研究[D]. 太原: 山西医科大学, 2013.
[16] Li M. The application of the Denison organizational culture theory in nursing culture[D]. Taiyuan: Shanxi Medical Univer-sity, 2013.
[17] 陈洁, 郑一宁. 临床护士工作场所欺凌现状及影响因素研究[J]. 护理学杂志, 2020, 35(7):62-65.
[17] Chen J, Zheng YN. Workplace bullying and its influencing factors among clinical nurses[J]. J Nurs Sci, 2020, 35(7):62-65.
[18] Homayuni A, Hosseini Z, Aghamolaei T, et al. Which nurses are victims of bullying:the role of negative affect,core self-evaluations,role conflict and bullying in the nursing staff[J]. BMC Nurs, 2021, 20(1):57.
[19] Labrague LJ, McEnroe-Petitte DM, Leocadio MC, et al. Stress and ways of coping among nurse managers:an integrative review[J]. J Clin Nurs, 2018, 27(7/8):1346-1359.
[20] Chenevert M, Vignoli M, Conway PM, et al. Workplace bully-ing and post-traumatic stress disorder symptomology:the influence of role conflict and the moderating effects of neuroticism and managerial competencies[J]. Int J Environ Res Public Health, 2022, 19(17):10646.
[21] Carver CS, Connor-Smith J. Personality and coping[J]. Annu Rev Psychol, 2010,61:679-704.
[22] Giorgi G, Mancuso S, Fiz Perez F, et al. Bullying among nurses and its relationship with burnout and organizational climate[J]. Int J Nurs Pract, 2016, 22(2):160-168.
[23] Peng X, Zeng QS, Yang DL, et al. Association of nurse managers’ paternalistic leadership and nurses’ perceived workplace bullying:the mediating effect of organizational climate[J]. J Adv Nurs,2024:16085.
[24] 林燕平, 邱金花, 林宁, 等. 护士群体同事支持在其工作场所欺负与工作满意关系中的中介作用[J]. 中华现代护理杂志, 2017, 23(24):3093-3097.
[25] Rosander M, Nielsen MB. Witnessing bullying at work:inactivity and the risk of becoming the next target[J]. Psychol Violence, 2023, 13(1):34-42.
[26] Kim Y, Choi JS. Individual and organizational factors influencing workplace cyberbullying of nurses:a cross-sectional study[J]. Nurs Health Sci, 2021, 23(3):715-722.
[27] O’Farrell C, Nordstrom CR. Workplace bullying:examining self-monitoring and organizational culture[J]. J Psychol News Organ Cult, 2013, 3(4):6-17.
[28] Choi J, Park M. Effects of nursing organisational culture on face-to-face bullying and cyberbullying in the workplace[J]. J Clin Nurs, 2019, 28(13/14):2577-2588.
文章导航

/